Queen Room Sea View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Hotel · Cartagena · Bolivar
Charleston Santa Teresa Cartagena
A 5-star stay in the heart of Cartagena's walled old town, where colonial architecture meets modern comfort and a rooftop pool with city views.
- Rooftop pool and sun terrace
- Spa & wellness centre with massages
- In the heart of the old city
8.9
Great
538 reviews
Booking.com 8.9 · 538 reviews
About
Charleston Santa Teresa Cartagena
The Charleston Santa Teresa Cartagena occupies a privileged spot in the Centro district, inside the old city walls. The colonial-style architecture is the first clue: spacious rooms with high ceilings, elegant decor, and a sense of history. The hotel is a short walk from the art museum, city wall, and coast, and it sits near the entertainment district with a bureau de change and lift on site.
Accommodation ranges from Double Rooms to the Grand Suite, each with a king-size bed (or two in the Superior Twin), air conditioning, a coffee machine, and a private bathroom with shower. Some rooms add a balcony or sea views. The property's rooftop pool offers a pool with view, sun loungers, and a snack bar, while the spa and wellness centre provides massages, facials, and beauty treatments. Business facilities, a fitness centre, and meeting rooms round out the offering.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
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Strengths
5 reasons to book- Exceptional service that guests consistently praise — Multiple reviews highlight the friendly, professional staff and smooth check-in, with an overall Service rating of 9.5.
- Unbeatable location inside the old city walls — In the Centro district, steps from restaurants, the art museum, the city wall, and the coast, with easy walking access to bars like El Burlador Gastrobar.
- Stunning colonial architecture with spacious rooms — Guests note high ceilings, elegant decor, bright rooms, and lovely views over the old town; Rooms are rated 9.3.
- Rooftop pool with panoramic views — A rooftop pool with sun loungers and a snack bar, described as having "fine views" and ample seating by guests.
- Comprehensive spa and wellness facilities — A full spa with massages, facials, manicures, and a solarium, scoring a perfect 10 in Facilities.
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Worth weighing
5 to weigh- No on-site parking — The hotel does not list any parking facilities, so guests arriving by car may need to find alternatives, though the location is walkable.
- Check-in only from 15:00 — If you arrive before 3 PM, you'll need to wait or store your luggage (luggage storage is available).
- No pets allowed — The hotel does not accommodate pets, so those traveling with animals will need to make other arrangements.
- Price point is on the higher side — Rates start at £443 per night, which is a significant investment, though value is rated 9.2 by guests.
- Potential for noise from central location — Being in the heart of the old city means you're close to the action, which some light sleepers might find lively; soundproofed rooms are available.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite Garden View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
King Room Balcony
- 1 King-size bed
- Shower
- Coffee machine
- Balcony
- Air conditioning
Double Room
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Master Suite
- 1 King-size bed
- Shower
- Coffee machine
- Balcony
- Air conditioning
Grand Suite
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Superior Twin Room
- 2 King Size Beds
- Shower
- Coffee machine
- Air conditioning
Colonial Suite
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Junior Suite
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Deluxe King Room
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Rooftop pool
- Pool with view
- Sun loungers
- Sun terrace
- Poolside snack bar
- Spa & wellness centre
- Solarium
- Jacuzzi
- Massages (back, head, full body, foot)
- Beauty treatments (facial, pedicure, manicure)
Food & Drink
- Restaurant
- In-room breakfast
- Special diet menus
- Children's menu
- Welcome drink
Services
- 24-hour reception
- 24-hour security
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Paid airport shuttle
- Tours/Ticket assistance
- Currency exchange
- Luggage storage
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
- Babysitting/Child services
Room Amenities
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
- Free toiletries
- Flat-screen TV
- iPad
- Coffee machine
Accessibility
- Rooms/Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
- Allergy-free rooms
Fitness & Recreation
- Fitness centre
- Beach umbrellas
- Sun loungers
Safety & Security
- Safe deposit box
- Key card access
- Key access
- Fire extinguishers
- 24-hour security
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 538 reviews
Booking.com · 8.9 · 538 reviews
8.9Verified guest“Breakfast was a standout – a generous spread of hot and cold options, all fresh and well-prepared.”
8.9Verified guest“The staff are professional and clearly experienced. The location is unbeatable – right next to the main restaurant, shops, and eateries, and just a 10-minute walk to El Burlador Gastrobar for excellent cocktails.”
8.9Verified guest“The rooftop pool has lovely views and plenty of seating, though it gets busy. Being in the old city means everything is close by, which is a plus.”
8.9Verified guest“Check-in was smooth, and breakfast was excellent with lots of variety. Staying inside the old city walls felt safe and charming during my business trip.”
8.9Verified guest“The colonial architecture is stunning – high ceilings, spacious rooms, and elegant furnishings. You can't beat the location for exploring local sights.”
8.9Verified guest“The hotel is clean, the staff are genuinely friendly, and the location is fantastic – steps from restaurants, the art museum, the city wall, and the waterfront.”
04 — Location
Getting around Cartagena
The property sits in Cartagena.
Old City Walled Centre: The hotel is set within the historic walled city, steps from the art museum and the city wall itself. Wander the cobblestone streets, explore colonial architecture, and find restaurants and bars just outside the door.
Dining and Nightlife: Guests mention the proximity to the main restaurant and shops, and a 10-minute walk to El Burlador Gastrobar for drinks. Many dining options are within a short stroll.
Coast and Beaches: The coast is accessible on foot, and the hotel offers beach umbrellas and sun loungers, likely for use on the nearby beaches or as part of day trips.
Carrera 3 31-23, Cartagena, Bolivar, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 87 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00. Late check-out may be available upon request, as some guests noted they were offered it.
Is breakfast included?
The hotel offers in-room breakfast and a restaurant with a poolside snack bar. Reviews frequently praise the breakfast variety, but the data does not specify whether it is included in the room rate.
Does the hotel have parking?
Parking is not listed as an amenity. If you plan to drive, you may need to use nearby public parking, as the hotel is inside the old city walls where parking can be limited.
Are pets allowed at the hotel?
No, pets are not allowed on the property, per the hotel's policies.
Is there an airport shuttle?
Yes, the hotel provides a paid airport shuttle service. You can arrange it through the hotel.
Does the hotel have a pool?
Yes, there is a rooftop pool with a view, along with sun loungers, a poolside snack bar, and a sun terrace.
The bottom line
Charleston Santa Teresa Cartagena is a top-tier choice for travelers seeking a luxurious, well-located stay in Cartagena's historic center. With five-star service, an excellent rooftop pool, and a spa, it justifies its price for those who want everything within walking distance. Just be prepared for the lack of parking and a 3 PM check-in.
8.9A refined colonial retreat for those who value location and service.
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